Responsible Gaming

Version: 1.0  |  Last Updated: 10 August 2026

At FatPirate Casino UK, we believe that gambling should always be an enjoyable and entertaining activity. We are fully committed to promoting safer gambling practices and providing our Players with the tools and information they need to stay in control. This Responsible Gaming Policy should be read in conjunction with our Terms & Conditions and Privacy Policy.

1. Our Commitment

FatPirate is dedicated to operating responsibly and ethically. Our safer gambling programme is built on three core principles:

• Prevention: We take proactive steps to prevent gambling-related harm before it occurs, including age verification, spending controls and behavioural monitoring;
• Protection: We provide a comprehensive suite of player protection tools to help you manage your gambling activity at every stage;
• Support: We partner with and signpost to specialist organisations that offer free, confidential help to anyone affected by problem gambling.

All members of our customer support team receive regular training on responsible gambling practices and are equipped to recognise signs of potential harm and respond sensitively and appropriately.

2. Recognising Problem Gambling

Gambling becomes a problem when it negatively affects your finances, relationships, mental health or daily life. It can affect anyone, regardless of age, background or experience. The first step to getting help is recognising the warning signs. Ask yourself honestly whether any of the following apply to you:

1. Do you spend more money on gambling than you can comfortably afford to lose?
2. Do you find yourself chasing losses — betting more to try to recover money you have lost?
3. Do you feel anxious, irritable or restless when you are not gambling or when you try to stop?
4. Have you lied to family members, friends or colleagues about how much you gamble or how much you have lost?
5. Do you borrow money, sell possessions or use savings earmarked for essentials in order to fund gambling?
6. Has gambling caused you to neglect work, education, family responsibilities or personal health?
7. Do you experience a need to gamble with increasingly larger amounts to get the same level of excitement or satisfaction?
8. Have you made repeated unsuccessful attempts to control, reduce or stop gambling?
9. Do you feel guilty, ashamed or depressed after a gambling session?
10. Do you gamble to escape problems, stress, anxiety or negative emotions?

If you answered yes to two or more of these questions, we strongly encourage you to use our player protection tools and/or contact one of the support organisations listed in Section 6.

3. Player Protection Tools

FatPirate provides a comprehensive range of tools to help you maintain control over your gambling activity. All tools can be activated by contacting our Support team at [email protected] or through your Account settings where available.

3.1. Deposit Limits

You can set a maximum deposit limit on a daily, weekly or monthly basis. Once set, limits take effect immediately. Reducing a limit is instant; increasing a limit is subject to a 24-hour cooling-off period to ensure considered decisions are made.

3.2. Loss Limits

You can set a cap on the total amount you are permitted to lose within a given period (daily, weekly or monthly). Once the limit is reached, you will be unable to place further bets for the remainder of that period.

3.3. Session Time Limits

Set a maximum duration for each gaming session. Once your limit is reached, you will be automatically logged out and reminded that you have hit your session limit.

3.4. Reality Checks

Enable on-screen pop-up notifications at intervals of your choosing (e.g., every 30 or 60 minutes) reminding you of how long you have been playing and how much you have wagered. Reality checks help you maintain awareness of your gameplay.

3.5. Cooling-Off Periods

If you need a short break from gambling, you can activate a cooling-off period of 1, 7, 14 or 30 days. During this period, your Account will be restricted from deposits and gameplay. The cooling-off period cannot be cancelled once activated.

3.6. Self-Exclusion

If you feel you need a longer break, you can request self-exclusion for a period of 6 months, 1 year, 3 years or 5 years, or on a permanent basis. During self-exclusion:

• Your Account will be fully restricted from gaming and deposits;
• All pending bonuses will be cancelled;
• You will be removed from our marketing mailing lists;
• Reactivation is not possible until the self-exclusion period has fully expired (minimum 6 months);
• For permanent self-exclusion, reactivation is only possible after a minimum of five (5) years and requires a formal review.

We also strongly recommend registering with GamStop, the UK's national online self-exclusion scheme, which allows you to self-exclude from all UKGC-licensed gambling sites simultaneously. Visit gamstop.co.uk.

3.7. Account Closure

You may permanently close your Account at any time. Please state clearly if your reason for closure is related to problem gambling, as this will trigger additional safeguards and a faster response from our team.

4. Tips for Responsible Gambling

Keeping gambling fun starts with a few simple habits. We encourage all Players to follow these guidelines:

• Set a budget before you play and stick to it — only ever gamble with money you can afford to lose;
• Treat gambling as entertainment, not as a source of income or a way to solve financial problems;
• Keep track of time — it is easy to lose track of how long you have been playing. Use session time limits and reality checks;
• Never chase losses — if you lose, accept it as the cost of entertainment rather than trying to win it back;
• Take regular breaks — step away from the screen at regular intervals;
• Balance gambling with other leisure activities and social engagements;
• Avoid gambling when emotionally distressed — stress, anger, depression and alcohol can impair judgement;
• Do not borrow money to fund gambling;
• Talk to someone — if gambling is affecting your life, speak to a trusted friend, family member or a professional counsellor.

5. Protection of Minors

FatPirate maintains a strict zero-tolerance policy regarding underage gambling. The minimum age to access our Services is 18 years. We employ the following measures to prevent access by minors:

• Age verification at registration — all Players must confirm they are 18 or over and are subject to electronic age verification checks;
• Document verification (KYC) — we may request government-issued photo ID at any time before allowing withdrawals or continued play;
• Parental controls — we strongly encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. Recommended tools include:

• GamCare's Parent Support
• Net Nanny
• Kidsmart

If you suspect that a minor has accessed our Services, please report this immediately to [email protected].

6. Support Resources

If you or someone you know is struggling with gambling, the following organisations offer free, confidential and professional support in the United Kingdom:

All of the above organisations are independent from FatPirate Casino UK and provide services free of charge. We are proud to support these resources and encourage any Player who is concerned about their gambling to reach out to them without hesitation.

7. Contact Us

Our dedicated responsible gambling support team is available to help you with any concerns, tool requests or questions related to safer gambling:

• Email: [email protected]
• Website: fatpiratecasinouk.co.uk

If you are in immediate distress or crisis, please contact GamCare's 24/7 helpline: 0808 8020 133 or speak to a healthcare professional.

Remember: gambling should always be fun. When it stops being fun, we are here to help.